YTS Privacy Policy
Effective Date: May 27, 2026
Youth Transformation Services (YTS) is committed to protecting the privacy and security of the individuals, families, educators, and community members we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our programs, services, website, mobile applications, and digital learning platforms.
1. Information We Collect
A. Personal Information
We may collect personally identifiable information when you:
- Register for YTS programs, services, events, or educational initiatives.
- Sign up for newsletters, updates, or text messaging services.
- Contact YTS through phone, email, website forms, or social media.
- Use YTS digital products, including Game-Based Learning (GBL) programs and mobile applications.
- Participate in surveys, workshops, or community engagement activities.
This information may include:
- Name
- Phone number
- Email address
- Mailing address
- School or organizational affiliation
- Demographic information voluntarily provided
- Payment or billing information (when applicable)
- Program-related information necessary to support participation in YTS services and educational initiatives
B. Non-Personal Information
We may automatically collect certain technical and usage information when you interact with our website, mobile applications, or digital platforms, including:
- IP address
- Device type and operating system
- Browser type
- Pages visited and time spent on the site
- App performance and gameplay analytics
- Educational engagement and feature usage data
This information helps us improve our services, educational tools, and user experience.
2. How We Use Your Information
We may use collected information to:
- Provide, operate, and improve YTS programs, services, and digital tools
- Communicate regarding program updates, events, educational resources, and support services
- Process transactions and manage billing for paid services
- Personalize user experiences and improve customer support
- Monitor and improve website, app, and platform performance
- Maintain program safety, security, and compliance with applicable laws
- Send promotional or informational communications (users may opt out at any time)
3. Text Messaging & Communication Consent
By opting into YTS SMS or text messaging services, you consent to receive messages related to program updates, reminders, educational opportunities, events, and promotional communications.
You may opt out at any time by replying STOP to any text message. Standard message and data rates may apply.
4. Data Sharing & Third-Party Disclosure
YTS does not sell, trade, or rent personal information.
We may share information with trusted third parties when necessary to support operations and service delivery, including:
- Educational and technology service providers
- Payment processors
- Communication and marketing platforms
- Program and community partners assisting with service implementation
Information may also be disclosed when required by law or necessary to protect the safety, rights, or property of YTS, its users, or the public.
5. Data Security & Retention
YTS implements commercially reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Sensitive information is stored using secure systems and access controls where appropriate. However, no method of electronic storage or internet transmission is completely secure, and YTS cannot guarantee absolute security.
We retain information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.
6. Your Privacy Rights & Choices
You may have the right to:
- Access or update your personal information
- Request deletion of your information
- Opt out of marketing communications
- Request information regarding the data YTS has collected about you
To exercise these rights, contact us at:
info@youthts.org
7. Children’s Privacy
YTS programs are designed to support youth development and educational engagement.
YTS does not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent where required by law.
If you believe information has been collected from a child without proper authorization, please contact us immediately.
8. External Links & Third-Party Services
YTS websites, apps, and digital platforms may contain links to third-party websites or services. YTS is not responsible for the privacy practices or content of external platforms.
Users are encouraged to review the privacy policies of any third-party websites they visit.
9. Changes to This Privacy Policy
YTS may update this Privacy Policy periodically to reflect operational, legal, or technological changes.
Updated versions will be posted with a revised Effective Date. Continued use of YTS services after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have questions regarding this Privacy Policy or YTS privacy practices, please contact:
Youth Transformation Services (YTS)
Joliet, Illinois
Email: info@youthts.org